Login Process

To login, you will first provide your online banking username.

  • Enter the username you selected when you registered for online banking.
  • Select “Not Enrolled” if you have not yet registered for online banking (i.e. you don't have a username).
  • Please use the “Forgot Username or Password?” option if you do no remember your username.
  • Select “Sign On” after you enter your username.

Multi-Factor Authentication

Security is a serious matter and we take extra measures to safeguard your information. If you are logging in from an unknown device, or if something has changed on a previously known device, you will be asked to verify with a six-digit security code. This code can be delivered to you by either automated phone call, SMS (text), email, or 2FA app code generator. The methods offered to you depend on the contact information you provided in your profile, and the options you enabled when you first logged into online banking.

·         The code will expire in 24 hours.

·         If you are unable to receive a code by phone call or SMS to your cell phone, please check with your cellular provider to verify they do not have a spam block on your account.

·         Contact us if you are still not receiving the code after contacting your cellular provider.

·         You will be locked out after too many invalid attempts to input the security code.

·         What should you do if you are locked out?

·         Your device profile will be saved once successfully authenticated. (Device profiles are made up of many different components, including but not limited to operating system, browser type, and cookies. Updating any one of these components may invalidate a saved profile and require you to authenticate your device again.

·         You can manage saved device profiles from the Security tab in your login settings.

2FA

2FA App or TOTP (Time-Based One-Time Password) is a Multi-Factor Authentication (MFA) option for members to further enhance security. It is considered a more secure verification method than Security Questions & Answers. Enable this option under our Security tab. 

Members can choose to download Google Authenticator, Microsoft Authenticator, Twilio Authy, or Duo Mobile from their OS app store. 

Password

After entering your username, you will need to enter your password.

·         Select Login after you enter your password.

·         Please use the Forgot Username or Password? option if you do not remember your password.

·         Do not reuse passwords from other secure sites.

·         Store your password in a secure location.

·         Do not provide your password to anyone else.

·         CAMPUS FEDERAL WILL NEVER CALL YOU TO ASK FOR YOUR PASSWORD.